Clean comfortable home
Home is well stocked with everything we needed, Very spacious and comfortable
5 Mt. Baker Lane Feb27-Mar3
Nice home, has a good number of beds for a large group. The living room area is a bit tight, but the bedrooms and closet space is very good. The Bennington service was actually quite well except for the driveway. There was 3.5 feet of snow in it. I asked if it could be plowed or if someone with a snow blower could clear it... it was never done. I spent hours shoveling the driveway with a cheap plastic snow shovel in order to get our cars off the very narrow street. The hot tub also was buried in snow when we arrived, but it was cleared the next day. I understand the the amount of snow in Sunriver was much more than normal, but EVERY other home on that street had its driveway cleared, and many of them were vacant..... We did enjoy our stay very much, besides the driveway. Note: The upstairs shower head could use being replaced or repaired....one setting only puts out a mist of water, the other is like standing under a sink... I have not done the review on VRBO yet. I am waiting to see how the driveway issue is handled.
Hi Craig, thank you for taking the time to share your feedback. I'm so sorry to hear that your driveway was never plowed - that is completely unacceptable as the last thing we want is for our guests to arrive and have shoveling to do. We assign homes to a list of vendors to be plowed before guest arrivals - your home was assigned and after we spoke with you we reached out to the vendor again to go plow your home - this is the first I'm hearing of the plow not being completed as agreed and again I apologize. We will be re-evaluating our relationship with that vendor to prevent this from happening in the future. Maintenance has been notified to take care of the upstairs shower head. I'm glad to hear that you enjoyed your stay otherwise, and I will be reaching out to you directly to further discuss the snow issue.