Your customer service and quality of homes is great. Above and beyond. Unfortunately, the location of this property was about 50 feet away from the train tracks. We would never have booked this location had we known about the tracks. The trains woke us up all night long and scared our kids and kept them awake as well. It was a deal breaker for us. In the future, we will double check the location before booking. I feel that this should be explained in detail before letting people book close to then tracks. Not to mention how dangerous it is with no fencing to prevent children or pets from walking onto the tracks.
Hi Nicole, Thank you for sharing your feedback. I'm so sorry to hear that the train was a bother to you. We do include in all listings of our homes near tracks a notification about their proximity to the tracks to make sure that guests are aware prior to booking. If you ever have an questions about homes, please give us a call and we are happy to help. I hope you enjoyed your stay otherwise and we hope to see you again soon.