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Vacation Rental Terms & Conditions

Guest’s rental of the Property from Bennington Properties, LLC (“Bennington Properties” or “Bennington”) is made subject to the following terms and conditions:

1. Cancellation 10. Security Deposit
2. Guest – General Duties 11. Relocation
3. Operation of Equipment 12. Pets
4. Property Alterations 13. No Smoking
5. Noise and Disturbances 14. Parking Restrictions
6. Inspection of Property 15. Early Check-In and Late Check-Out
7. Payment of Rental Amount 16. Lost and Found
8. Credit Card Required 17. Rules and Regulations; Sunriver Owners Association
9. Age Restrictions 18. Special Offers
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Information Security Policy Questions about our E-Agreement

 

1. CANCELLATION

Subject to Section 7 (see Payment of Rental Amount below), if Guest cancels his, her, or their reservation not less than 60 days prior to the Arrival Date (30 days for "slow season"), Bennington Properties will provide Guest a full refund of any rent paid, less a $75.00 processing fee. Guest may change the dates for their reservation not less than 60 days prior to the Arrival Date (30 days for "slow season") for a $35.00 processing fee (date changes are subject to market pricing and demand at the time of the change and therefore you are not guaranteed the same pricing you originally booked for). Guest may not change their dates less than 60 days prior to the Arrival Date (30 days for "slow season"). If Guest cancels his, her, or their reservation less than 60 days prior to the Arrival Date (30 days for "slow season"), Guest forfeits all monies paid. Slow Season is October 1st to May 15th, excluding Thanksgiving, Christmas, New Years, Martin Luther Weekend, Presidents Weekend, and Spring Break.

TRAVEL PROTECTION.  CSA Travel Protection has been made available with your reservation through Bennington Properties. Travel Protection reimburses for pre-paid, non-refundable expenses due to certain unforeseeable circumstances that may jeopardize your vacation investment and force you to incur unplanned expenses. We strongly recommend you purchase this valuable protection.  If not purchased, you acknowledge you have read and understand our cancellation policy and choose not to purchase Travel Protection on behalf of all occupants. Separate terms and conditions apply, read your policy carefully and contact CSA at (866) 999-4018 with coverage questions. Our standard Travel Protection does not cover airline tickets. You can purchase extra coverage for airline tickets by clicking HERE.

2. Guest – General Duties

Guest will maintain the Property in a good and clean condition, and will use the Property in a careful and lawful manner. Guest will pay for any damage to the Property, including, without limitation, any necessary or appropriate maintenance and/or repairs required because of Guest’s damage. Guest is responsible for securing the Property. Guest will be responsible for any losses incurred due to Guest’s failure to properly secure the Property. Upon termination of Guest’s occupancy, Guest will have the following obligations in addition to any other obligations under this Agreement: (a) Guest will leave the Property in a good and clean condition and in the same condition (less ordinary wear and tear) as received by Guest upon Guest’s arrival; (b) Guest will place his, her, or their waste and trash (and any waste and trash of Guest’s guests) in the appropriate trash container(s); (c) Guest will return all keys and opening devices to the Property; and (d) Guest will vacate the Property and surrender it to Bennington empty of all persons and Guest’s personal property.

3. Operation of Equipment

Guest will use and/or operate all furniture, furnishings, appliances, televisions, bikes (and any related equipment), and all mechanical, electrical, gas, and plumbing fixtures and equipment located on or at the Property (collectively, “Equipment”), safely and for their intended use. If Guest does not know how to properly use and/or operate any Equipment, Guest will contact Bennington Properties for instructions concerning such Equipment’s use and/or operation. Any damage caused to Equipment through Guest’s misuse will be Guest’s responsibility. If Guest finds any Equipment that is not working properly, Guest will contact Bennington Properties immediately.

4. Property Alterations

Guest will not make any alterations in or to the Property, including, without limitation, moving furniture, paintings, rewiring or moving electronics (TVs, stereos, etc), adding or changing locks, placing signs, displays, or exhibits, or using screws, fastening devices, nails, or adhesive materials.

5. Noise and Disturbances

Guest will behave in a civilized manner and will be a good neighbor respecting the rights of surrounding property owners and guests. Guest will not disturb, annoy, endanger, and/or interfere with surrounding property owners and/or guests. Bachelor or bachelorette parties and parties involving large quantities of alcohol are not permitted in or at the Property. If excessive noise or disturbances occur resulting in notification by police or neighbors, Guest will vacate the Property and will forfeit the reservation and any monies paid.

6. Inspection of Property

Bennington and/or Bennington’s contractors may enter the Property, at any time with or without prior notice, for any of the following purposes: (a) making necessary or agreed maintenance, repairs, decorations, alterations, or improvements to the Property, or to supply necessary or agreed services; (b) to verify that Guest has complied with the terms of this Agreement; and/or (c) in case of an emergency (as determined by Bennington Properties).

7. Payment of Rental Amount

Guest will initially pay 35% of his, her, or their total reservation amount if Guest’s reservation is made more than 60 days in advance of Guest’s scheduled Arrival Date (30 days for "slow season"). Guest will pay Guest’s total reservation amount not less than 60 days prior to Guest’s scheduled Arrival Date (30 days for "slow season"). If Bennington does not receive payment of Guest’s total reservation amount not less than 60 days prior to the Arrival Date (30 days for "slow season"), Guest’s credit card will be charged for the unpaid balance of the reservation amount. If Guest’s credit card is declined and/or payment in full is not received within 60 days prior to the Arrival Date (30 days for "slow season"), Guest’s reservation will be cancelled and any rental payment made will be forfeited. Upon Bennington Properties’ receipt of the payment of Guest’s total reservation amount, Bennington will email Guest a final confirmation of the reservation, along with the Property’s security code.

8. CREDIT CARD REQUIRED

A VISA, Discover, American Express, or MasterCard is required as a guarantee that Guest will fulfill Guest’s rental obligations. If Guest fails to perform any Guest obligation under this Agreement or otherwise breaches the terms of this Agreement, Guest authorizes Bennington Properties to charge Guest’s credit card for any necessary charges or damages. If the charges or damages exceed Guest’s credit limit, Guest will pay the difference immediately upon Bennington’s demand.

9. Age Restrictions

A reservation may not be made by any person less than 23 years of age and all occupants (with the exception of children) must also be 23 years old. The age restriction is 25 years old for our luxury properties or properties that sleep 10 or more people.

10. Security Deposit

Bennington Properties does not require a security deposit for most reservations. However, there are a few situations where we do require a security deposit. Such situations include, but are not limited to: dogs under 1 year old, guests under 25 years old, events such as weddings, wedding receptions, or any event that exceeds the rental property's occupancy. Reservations made under most of these situations require a minimum security deposit of $500.00 ($250 for puppies). The deposit must be made by cash, cashiers or travelers check. The amount of the security deposit will be determined by Bennington Properties in Bennington’s sole discretion. Security deposits must be received by Bennington Properties not later than 14 days before the Arrival Date. Upon receipt of the required security deposit and final payment, final confirmation of the reservation (including the Property’s security code) will be emailed to Guest. Bennington Properties will return the security deposit (or the balance thereof) to Guest within 14 days after the Departure Date.

11. Relocation

If the Property becomes unsuitable or unavailable for Guest’s occupancy due to conditions beyond Bennington’s control, Bennington will make a commercially reasonable effort to arrange a comparable rental property at no additional cost or expense to Guest. If Guest is unsatisfied with the comparable property Bennington has identified or Bennington is unable to locate a comparable rental property, Guest may cancel Guest’s reservation and receive a full refund of any amounts Guest paid for rental of the Property, including any deposits.

Travel insurance sold through Bennington Properties will NOT cover airline tickets.  You can purchase extra coverage for airline tickets by clicking HERE.

12. Pets

Pets are not permitted in, at, or around any pet-free properties. If the Property is a pet-free property and a pet is brought in, at, or around the Property, Guest will be in breach of this Agreement and Bennington Properties may require Guest to immediately leave the Property (or, if Guest fails to leave, Guest will be removed from the Property) without refund. Guest is responsible for any and all injuries and/or damages to person or property caused by any pet brought in, at, or around the Property. Guest must clean and properly dispose of all pet excretions immediately upon discovery. If the Property is pet-friendly, any dog brought on the Property must be one year or older. Pets brought onto any pet-friendly property must be registered prior to arrival. A charge of $12.00 per pet, per night will be added to your reservation, excluding service dogs. Bennington Properties has many dog-friendly properties available in Sunriver. Therefore, if Guest discovers that Guest has mistakenly rented a pet-free property, Bennington Properties will make a commercially reasonable effort to help Guest find accommodations for Guest’s dog. Any changes made within 60 days prior to the Arrival Date will be subject to Section 11. Guest will comply with any and all applicable pet laws, ordinances, regulations, rules, policies.

13. No Smoking

No smoking is permitted on, at, or in any part of the Property.

14. Parking Restrictions

Sunriver Rules and Regulations prohibit parking on the roadways or common areas at any time. No recreational vehicle, trailer, and/or boat may be parked at the Property except for loading and unloading and for no longer than 48 hours. Contact the Sunriver Owners Association (the “Association”) at 541-593-2411 for information concerning the storage of a recreational vehicle, boat, or trailer storage.

15. Early Check-In and Late Check-Out

Check-in time is 4:30 p.m. Check-Out time is 11:00 a.m.  We do offer a limited number of our guests the opportunity to secure an early arrival or late departure on a first come, first serviced basis for a small fee. Please contact us for pricing details.

Please note that we guarantee your early arrival or late departure to the best of our ability. However, if we are unable to get you into or out of your vacation rental at the secured time, we will notify you of the change and promptly refund your fee.

16. Lost and Found

Bennington Properties is not responsible for any lost, stolen, or damaged personal items. Any personal property Bennington discovers after Guest’s occupancy will be held by Bennington Properties for 14 days from the date the item was found. If Guest does not claim their lost personal property items within the 14-day period, Bennington Properties will donate or dispose of the personal property items. Guest will pay any and all shipping and handling charges necessary to return Guest’s items of personal property.

17. Rules and Regulations; Sunriver Owners Association

Guest will perform and comply with any rules and regulations that are posted on or at the Property and/or delivered to Guest from time to time. Bennington Properties may provide Guest tickets for Guest’s access to certain recreational facilities owned and/or operated by the Association. If provided, the tickets are only for Guest’s use during Guest’s scheduled reservation and may not be sold or transferred to any other person. Guest must comply with all safety, scheduling, reservation, and other rules, regulations, and policies applicable to the recreational facilities and any applicable Association rules, regulations, and policies. A copy of the Association’s access requirements is made available at the Property or may be obtained by contacting Bennington Properties or the Association.

18. Special Offers

Enjoy the SHARC for HALF PRICE! Guests of Bennington Properties will receive a refund of 50% off their SHARC entry fee.  Offer valid for stays between Memorial Weekend through Labor Day Weekend. Entry fee receipts must be presented to Bennington Properties for your refund prior to departure (emailed photos of entry receipts along with the name on the reservation and property address are welcome and encouraged for easy processing). Refunds are for guests and owners staying in Bennington Properties vacation rentals only.  Offer not valid for non-family guests of owners.  Refunds not to exceed the nightly occupancy of the property.  Refunds will only be placed on the credit card on file with Bennington Properties.  Bennington Properties reserves the right to add, remove or modify items on this promotion without prior notice. Other restrictions may apply.

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