If Guest cancels their reservation not less than 30 days prior to the Arrival Date, Guest will receive a refund, less a 10% cancellation fee (up to $250 max). Guest may not change the dates or home less than 30 days prior to the Arrival Date. If Guest cancels their reservation less than 30 days prior to the Arrival Date, Guest forfeits all monies paid.
COVID19: COVID19 and ongoing on-again/off-again travel restrictions are no longer unforeseen events. As long as Sunriver and Bennington Properties are legally able to stay open for business, our cancellation policy will apply to all COVID19 related cancellations (including limitations on, or reductions in, the size of your group). You are welcome to gift your reservation to a friend, co-worker, or family member in the event you choose not to travel due to COVID19 or related restrictions. If you decide to do this, please let us know so we can change the contact and credit card info (for damage) on the reservation. As long as your info stays on the reservation, you will be responsible for any damage, so this is an important step.
We encourage our guests to purchase CSA Travel Insurance at any point monies are at risk, but NO LATER than your final trip payment is due (30 days prior to your arrival). It costs 7.10% of your total rent to protect your vacation investment. A little expense now will protect against a BIG loss later. Please be mindful that travel insurance will not cover situations foreseeable at the time of purchase. Coverage will begin at 12:01 a.m. the day following our receipt of your plan payment. Please read your policy carefully and call CSA at (866) 999-4018 with any questions regarding the coverage offered to you.