Spacious. Knowing guests were coming in it would have been nice when they opened the windows in the bedroom and turned on the fan that they would have closed the sunlight shades in the ceiling so the sun didn’t heat up the main part of the house it was extremely hot and stuffy, as there were dust and hair clumps that flew all around when we turned on the fans. It was apparent that no one swept under the couches and coffee table as we found toys and stuff when we had to sweep. The airflow upstairs in the main part of the house was not good and very uncomfortable. When we made our reservation Lisa was so kind as to reserve the pet trailer for us to pick up when we arrived but no one knew about it, they were going to get ahold of Lisa to find out and call me back but no one did so towards the end of the next day we went back into the office to check and they finally found it and had Maintence bring it out a couple hours later so there went 2 out of our 4 days there. Not the best experience I’ve had with Bennington and Bennington is who we solely use because of our past experiences have been truly amazing.
Hi Kristy, I'm sorry to hear there were some issues with your stay. I've alerted our housekeeping management about the cleaning oversights so that we can continue to improve our guests' experience. I'm sorry the home was warm on arrival, we do stock each bedroom with a fan, and we have extras available if needed. In order to keep homes secure, we cannot leave windows open as not every guest ends up arriving the first day of their reservation as expected. I'm sorry the trailer was not available upon arrival as promised. I've reached out to clarify with our reservation team so that we are not promising things that we can't deliver - we currently have one trailer that is available on a first come, first served basis. It is not reservable as we can't guarantee when it will be returned, however, we are looking into adding more to our inventory for the future. We appreciate you Kristy and I'm sorry this visit wasn't up to par with the experience we like to provide. I hope you'll come back and visit us again soon.
Blue Goose 5
Great pet friendly home. Everything was great except the issues that we experienced with having the dishwasher repaired. We were told a time frame of 10-noon on Thursday, however the repair company did not come until 4pm.
Hi Rania, thank you for taking the time to share your feedback, we appreciate it. I'm sorry to hear that there was an issue with the dishwasher during your stay and that the vendor did not stick to the timeline he shared with us, I understand that is frustrating. For future stays, please know we are always happy to have one of our own maintenance techs meet the vendor at your home so that you don't need to be there. Per our guarantee, we have credited your card on file accordingly for the days you spent without a dishwasher. I hope you enjoyed your stay otherwise and we look forward to welcoming you back in the future.
Clean and bright, spacious and quiet
Clean and bright, the house is conveniently located near the river and trail, spacious and clean. Lots of sunshine. The big deck is one of my favorite. The other is the jacuzzi. You can watch star while you take a hot bath in jacuzzi. The neighborhood is very very quite, only wind and bird disturb your sleep ( in a very pleasant way)