COVID19 Updates


** This page last updated August 10, 2020. **


Sunriver Is OPEN for visitors!

Most of Sunriver is open with social distancing protocols in place.  What's open and what's not?


Masks & Indoor Get-Togethers

The Governor of Oregon has issued two recent executive orders that we want you to be aware of.

(1) Indoor social “get-togethers” have been capped at 10 people. This does NOT apply to households (permanent or temporary) and therefore does not restrict your enjoyment of renting a home as a temporary residence in Sunriver.

However, it DOES limit your ability to invite friends or family, who are NOT a part of your temporary household (i.e. NOT staying with you at the vacation rental), over for an “INDOOR get-together” of greater than 10 people.  The Governor’s order requests that you consider OUTDOOR gatherings when possible, such as gathering together at Fort Rock Park (in which case the Mask rule will apply). Deschutes County is currently in Phase 2 with a limit of 100 people outdoors. Executive Order re: Indoor Get-Togethers

(2) Face coverings, shields, or masks are now required to be worn by all persons 5 or older when inside any business (except when eating or drinking) and when outdoors “when at least six (6) feet of distance cannot be maintained between others outside of an individual’s household.” Sunriver's bike paths are 10 feet wide in many places.  Executive Order re: Masks


Is the SHARC OPEN?

Yes and No.  We are advising our guests that SHARC is essentially closed because access has been restricted so tightly. You do have a small chance to get into the SHARC if the owner of the home provides year round passes, but that chance is so slight we don't want any of our guests pinning their hope on the SHARC this year. Imagine 25,000 people trying to get into 200 open slots every day, that is how difficult it will be.  Passes require year long commitments and are very expensive, so most Sunriver owners do not buy them. 

For 95% of visitors this summer, unless the SHARC opens to general admission, you will not be able to access the SHARC. Things may change depending on the Governor of Oregon, but there is no telling what will happen. We just want to make you aware of how things are now so you can plan accordingly. Sunriver is a wonderful place to vacation regardless of the SHARC and we are sure your family will have an amazing time!

The BEST places to swim in and around Sunriver.


Is the Caldera Springs Pool Open?

The Quarry Pool at Caldera Springs is available (when open) by reservation only for guests staying with Bennington in Caldera Springs.  Click here for restrictions and reservation information.  Pools generally close after Labor Day.


Is my condo's pool open?

The Quelah Condo, Circle 4 Condo, and Ranch Cabin Condo pools generally close after labor day.  Please visit their respective websites for more information, including making necessary reservations.


What is your COVID19 cancellation policy?

During this challenging time, we want you to have the flexibility to take care of your family.

If Guest cancels his, her, or their reservation not less than 30 days prior to the Arrival Date, Guest can choose between a refund of any rent paid, less a 10% cancellation fee (up to a max of $250) or a full credit towards a future stay with Bennington Properties. Guest may change the dates for their reservation not less than 30 days prior to the Arrival Date for a $50.00 processing fee (date changes are subject to market pricing and demand at the time of the change and therefore you are not guaranteed the same pricing you originally booked for). Guest may not change their dates or home less than 30 days prior to the Arrival Date.

If Guest cancels his, her, or their reservation less than 30 days prior to the Arrival Date, Guest forfeits all monies paid. For arrivals between May 15 and September 30, 2020, if Guest cancels his, her, or their reservation not less than 14 days prior to the Arrival Date, Guest can choose between a refund of any rent paid, less a 10% cancellation fee (up to a max of $250) or a full credit towards a future stay with Bennington Properties. Guest may change the dates for their reservation not less than 14 days prior to the Arrival Date for a $50.00 processing fee (date changes are subject to market pricing and demand at the time of the change and therefore you are not guaranteed the same pricing you originally booked for). Guest may not change their dates or home less than 14 days prior to the Arrival Date. If Guest cancels his, her, or their reservation less than 14 days prior to the Arrival Date, Guest forfeits all monies paid. There will be no refunds for early departures. This policy is subject to change as the crisis evolves. 

Covid Cancellations (Guest tests positive for COVID19 or is legally restricted from traveling). If Guest cancels his, her, or their reservation less than 14 days prior to the Arrival Date, Guest will receive a credit certificate for all monies paid good for a future stay at the same property.

** This policy is subject to change as the crisis evolves.**


How do I book online with a gift certificate?

Please enter the amount of the gift certificate in the notes and any details (like if it is under a different name) and we will process the gift certificate on your reservation before charging any remaining final balance on your credit card.

For example: "Front Line Gift Certificate $500"


What are Bennington COVID19 Cleaning & Disinfecting Standards?

We spent our stay-at-home time becoming experts in hospital level cleaning and disinfecting standards.  COVID19 Vacation Rental Disinfecting Standards.

 

 

 

 


Are you offering discounts due to COVID19?

We are not currently offering any COVID19 discounts. However, our nightly rates have been adjusted down to reflect the current economic situation.  See year round special offers.


Are there any perks when staying with Bennington?

At Bennington we focus on providing the highest quality vacation rentals; exceptionally clean and that our clients receive prompt, extraordinary communication.  AND . . . . .  we love giving perks to our guests.Here is our current list of guest perks.


Can I check in early or check-out late?

We are not allowing late departures and we cannot guarantee early arrivals at this time.  If our cleaning team completes their cleaning and disinfecting procedures early, we will text you, as soon as possible, the day of your arrival.


Can I play tennis?

Tennis courts are open and available via reservation only.  More info.


Are grocery stores stocked?

Yes, our two local grocery stores are keeping up with the high demand.


Do you have loaner bikes?

We do not have loaner bikes.  All of our homes are outfitted with at least 2 adult bikes.  See the property listing for the exact number of bikes provided.


Can I adjust when my final payment is due?

We are allowing our guests to postpone their final payment to 14 days prior to arrival. Please EMAIL US to change your reservation details.


How many COVID19 cases are there in Sunriver?

There are no known public cases of COVID19 in Sunriver at this time.  Deschutes County has had very few cases since the pandemic started.  Click here for current COVID19 stats for Deschutes County.

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